https://norgren.org/writing/Recent content in Writing on Matthew NorgrenHugoen-usWed, 06 May 2026 09:00:00 -0400https://norgren.org/writing/what-systems-cant-fix/Wed, 06 May 2026 09:00:00 -0400https://norgren.org/writing/what-systems-cant-fix/Building systems that make the right thing automatic is high-leverage. But systems shape behavior at the margins. They don't fix a person who's checked out, and learning that was the hardest lesson of leading engineers.https://norgren.org/writing/it-looks-like-it-works/Mon, 12 Jan 2026 18:45:00 -0400https://norgren.org/writing/it-looks-like-it-works/I'm all in on AI for building software. But it makes it easy to trick yourself: the demo that dazzles, the plan that's polished and quietly wrong. Judgment is the scarce thing now.