Management on Matthew Norgrenhttps://norgren.org/tags/management/Recent content in Management on Matthew NorgrenHugoen-usWed, 06 May 2026 09:00:00 -0400What systems can't fixhttps://norgren.org/writing/what-systems-cant-fix/Wed, 06 May 2026 09:00:00 -0400https://norgren.org/writing/what-systems-cant-fix/Building systems that make the right thing automatic is high-leverage. But systems shape behavior at the margins. They don't fix a person who's checked out, and learning that was the hardest lesson of leading engineers.